Terms and Conditions

TERMS AND CONDITIONS

 

GENERAL CONSIDERATIONS AND SCOPE

 

  • Sun Mart maintains the Internet portal www.sunmart.lk, an online fashion store. The products will be made available to customers on sunmart.lk. The bid on this platform is intended only for end-users of legal age. Goods will only be sold in amounts to typical households.These terms and conditions apply to all contracts entered into by members via sunmart.lk, as well as in all general business relations between Sun Mart and its customers. We will not accept any other terms and conditions unless otherwise expressly stated. These include all weekdays except Saturday and Sunday, and all statutory holidays, if dates are specified in working days.

 

USE OF www.sunmart.lk

 

  • As part of the process you will be asked to submit personal data as a customer. You are responsible for ensuring completeness and accuracy of the results. Once the registration process is complete, you will receive an email confirming your registration.

 

PRICES AND SHIPPING FEES

 

  • For orders the prices that are stated on the product page at the time of your order apply. Both rates are tax-exclusive, and the final price (including tax) is shown in the shopping cart tab.

  • We accept the different credit cards in future , e.g. Visa, American Express, Master and will charge your credit card for the invoice immediately upon receipt and dispatch of the order.

 

VOUCHERS 

 

  • Vouchers are valid only for the time notified at issue or for a maximum of 1 year from the date of issue. It is not possible to extend or transfer to another user / customer.

  • Non-transferable vouchers.

  • Vouchers can, where applicable, not be deducted from the shipping costs.

 

DELIVERY

 

  • Delivery will only be given to the shipping address provided by you. It is your responsibility that it is possible to ship to the address during normal working hours.

  • We ship according to the delivery timelines provided for each product. We ensure that we ship as early as possible, but for some products the timelines are longer due to availability of products.

 

SERVICE AND COMPLAINTS

 

  • Our members ' satisfaction is dear to our hearts. Hence, we strive to address your concerns as quickly as possible and always provide our feedback after receiving your input. Please contact our customer service department for service enquiries: 0771653575

 

IMAGE RIGHTS

 

  • All rights with SunMart Lanka to use imagery on sunmart.lk lie. The use of the material-in whatever form-is prohibited unless SunMart Lanka has given its explicit permission.